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support@petsly.pet
Support
Contact Us
Have a question or need help? Reach out to us and we'll get back to you as soon as possible.
General Support
Need help with a booking, your account, or the app? Our support team is ready to assist.
Feature Suggestions
Have an idea that would make Petsly better? We'd love to hear what you'd like to see next.
suggestions@petsly.petPress & Partnerships
Media inquiries, partnership opportunities, or investor relations — we're happy to connect.
press@petsly.petPet Care Businesses
Run a pet hotel, grooming salon, clinic or a team of sitters? Business accounts aren’t self-serve — we set each one up with you, and we’re onboarding a small number of shops at a time. Tell us about yours and we’ll take it from there.
We typically reply within 24 hours on business days. For urgent issues affecting an active booking, please mention that in your subject line.
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