Legal Information
The details below identify the operator of the Petsly platform, as required by the Republic of Cyprus Law 156(I)/2004 on certain legal aspects of information society services and by Directive 2011/83/EU on consumer rights.
Operator
Petsly is a trading name of Theodoros Herodotou, a sole trader registered in the Republic of Cyprus.
Registration
Registered business name: Petsly Pet Services. Business Name registration number: EE 63545. Registered on 24 August 2026 with the Department of the Registrar of Companies and Intellectual Property, Republic of Cyprus.
Registered address
Grigori Afxentiou 154, Parekklisia 4520, Limassol, Cyprus
Contact
support@petsly.pet · +357 97777835
We aim to respond to all enquiries within two business days.
VAT
Petsly Pet Services is not currently registered for VAT.
Complaints and dispute resolution
If you have a complaint, please contact us first at support@petsly.pet and allow us 30 days to resolve the matter. EU consumers may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
Related policies
Terms of Service · Privacy Policy · Cancellation & Refund Policy · Petsly Care Policy